MC authority letter
The FMCSA letter showing your operating authority is active. Ninety days minimum for van, six months for most other equipment.
From first call
to first load,
usually 48 hours.
No onboarding fee, no trial you have to buy, and nothing signed until you have already seen the kind of freight we would put you on. Here is the whole process, step by step, including the parts that need something from you.
01Getting started
Six steps. Two of them are yours.
Most of the work in setting up a dispatch account is paperwork, and almost all of that is ours to do. What we need from you is one honest conversation and a folder of documents you already have.
01
Day one · 15 minutes · yours
The honest conversation
What you pull, how old your authority is, what your insurance covers, where you are based and where you actually want to run. We also ask what went wrong at your last dispatch service, because that tells us more than anything else on the list.
If we do not think we can keep you loaded on the terms you need, we will say so on this call rather than take you on and disappoint you in week three.
02
Same day · ours · free
We run your lanes
Before any paperwork exists, we search live freight against your equipment and your home base and send you what we find, with the rates. This is the part that should decide it for you. If the numbers are not better than what you are doing now, nothing has cost you anything but a phone call.
03
Day one to two · yours · 20 minutes
You send four documents
MC authority letter, a current certificate of insurance, your W-9 and a voided check or your factoring notice of assignment. That is the entire list. You already have all of it in a folder somewhere.
You also sign a one page dispatch agreement that sets out the seven percent and confirms either side can end it at any time. It is one page because it does not need to be longer.
04
Day two · ours
We build your broker network
We complete carrier setup packets with the brokers who move freight in your lanes, submit them, and follow up on the ones that go quiet. This is normally the slowest part of onboarding anywhere, which is why we start it the moment your documents land rather than after your first load.
05
Usually within 48 hours
Your first load
Your dispatcher sends you options with the rates and the reasoning. You pick one, we book it, and the confirmation comes to you to check before anything is final. From there we are already looking for what comes after it.
06
Week two onward
The rhythm sets in
By the second week your dispatcher knows your pace, which receivers you would rather avoid and what time you like to shut down. The next load is lined up before you deliver the current one, and Friday afternoons stop being a scramble.
02Your checklist
What to have ready.
Gather these before you call and we can usually have you set up with brokers the same day.
Certificate of insurance
Auto liability at $1M and cargo at the level your equipment calls for. Your agent can send this in a couple of minutes.
Signed W-9
Standard IRS form with your legal entity name and EIN, matching what is on your authority.
Payment details
A voided check, or the notice of assignment from your factoring company if you use one.
Do not have all of it yet? Call anyway. If your authority is two months old we can tell you exactly which brokers will still take you and which will not, and what to do about the ones that will not.
03Week in the life
What a normal week looks like.
Sunday evening or Monday morning. Your dispatcher sends the opening load with a rate and a reason. You approve it, we book it and you get the confirmation to check.
While you are rolling. Check calls come to us. If a shipper runs late or an appointment moves, we handle it and tell you what changed. You get a message, not a phone call, unless it needs a decision.
Before you deliver. We are already working your next load out of the delivery area, so you are not sitting in a truck stop at four on a Wednesday wondering what is next.
End of the week. Loads are sequenced to land you where you asked to be. If you told us Friday at home in Georgia, that was a planning constraint from Monday, not a hope.
Monday. One invoice, itemised by load, showing each linehaul and the seven percent against it. Check it against your own rate confirmations in two minutes.
04First month
How we judge whether this is working.
A dispatch relationship should be measurable, not a matter of vibes. At thirty days we sit down with you and look at four numbers.
01Average rate per mile against your previous month
02Loaded miles versus deadhead miles
03Days the truck sat waiting for freight
04Home time you asked for versus home time you got
If those four numbers are not better than where you were, we would rather have that conversation honestly at day thirty than keep invoicing you. Sometimes the answer is that a carrier is better off self dispatching, and we will tell you that.
Step one is a phone call.
Fifteen minutes, no documents needed, nothing signed. We will tell you honestly whether we can keep your truck loaded.